BodyfatScale.us Store Policies
Sales Tax | Returns & Exchanges | International
Orders | Purchase Orders
Shipping Costs | Your Privacy | Contact
Us | Disclaimer
Delivery
- Most orders received by noon e.s.t. are processed and shipped
within 24 hours (Monday through Friday)
Sales Tax
- An 8.375% sales tax will be added to the order total for all
orders shipped to New York state.
Returns & Exchanges
- All return claims must be made within 30 days of shipment date
- All returned items must be received in salable condition with
all manuals, parts and paperwork intact.
- All returns that are not exchanged for another item are subject
to a 20% restocking fee
- Defective Items will be replaced without charge
- Shipping charges are not refundable
- Please ship all returns to:
Itin Scale Co., Inc.
4802 Glenwood Rd.
Brooklyn, NY 11234
ATTN: Returns Department
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International Orders
Sales to Alaska and Hawaii are shipped via UPS 2nd Day
Air only. Please email us
first for a shipping quotation.
International sales are shipped via United Parcel Service
International Express, where available. Please email us
first for a shipping quotation.
Note: For international sales, defective items must be returned to our company at the customer's expense.
Payment terms for International Sales:
- Prepay in US dollars by bank certified checks drawn
on a United States bank, payable to Itin Scale Co., Inc.
- VISA, MasterCard, American Express or Discover. Note
that your billing address must match your shipping address for
all international orders
- Wire Transfer funds to
- Chase Manhattan Bank
1722 Avenue U
Brooklyn, NY 11229
Phone 718-998-3078
- For deposit to Itin Scale Co., Inc.
Account #0210-00021-7913-55019
- Please add an additional $20 processing fee to your order
total for all wire transfers.
- Please notify us within 48 hours after wiring funds
Additional Notes for International Orders:
- Shipping charges are non-refundable for international orders
- The customer is responsible for any customs, brokerage, duties
or taxes levied on international sales
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Purchase Orders
Purchase orders are accepted from our corporate and education-related
customers. Please fax your official purchase order to us
at 718-627-1313. First time customers, please provide us
with a bank reference number and account number, the year your
business was established, and (3) non-credit card trade references.
Our terms are net 30 days with credit approval. Customers
will be invoiced on the day the order is shipped. Payment
is due within 30 days of invoice. A 1.5% monthly interest
fee will be added to any unpaid balance.
Shipping Charges
- Our standard shipping method is UPS Ground
- Sales to Alaska and Hawaii are shipped via UPS 2nd Day
Air only. Please email us
first for a shipping quotation.
- International sales are shipped via United Parcel Service
International Express, where available. Please email us
first for a shipping quotation.
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Privacy Policy
We value your business and keeping your personal information private
is important to us. We NEVER share or sell any personal information
you provide online with third parties. When you order with us online, the security of your information
is protected during transmission by using Secure Sockets Layer
(SSL) software, which encrypts all information you input.
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Contact Us
- Email us at sales@bodyfatscale.us
- Phone us Monday through Friday, 9 am through 5 pm e.s.t. at
718-336-5900
- Fax us at 718-627-1313
Disclaimer
We are not responsible for typographical errors on our website, other sites, or search engines. Pictures are for illustration purposes only and may not necessarily depict the item advertised. Thank you for shopping BodyFatScale.us
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